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Returns & Exchanges
At REWIND Yo-Yo Store, we want you to be completely satisfied with your purchase. If your gear doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Request
Contact our support team with your order number and the reason for the return to receive a Return Authorization.
2
Pack Your Items
Ensure the product is in its original, unused condition with all packaging, strings, and accessories included.
3
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our team inspects the returned item, we will issue a full refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing